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We accept returns within 5 days of receipt. Items must be unworn, unwashed, and in their original packaging with tags attached. For full details, please refer to our Return Policy.
To initiate a return or exchange, please contact our customer service team. If you’re returning an item during the trial period, let our delivery team know immediately.
Orders are typically processed within 2-3 business days. Delivery times depend on your location. You will receive tracking information via email or message once your order has shipped.
Currently, we offer international shipping to select countries.
If you need to change or cancel your order, please contact us as soon as possible. We can accommodate changes or cancellations if the order has not yet been processed.
We provide a detailed size chart on our website to help you find the perfect fit. If you have further questions about sizing, feel free to reach out to our customer service team for assistance.
If your order arrives damaged or incorrect, please contact our customer service team within 36 hours so we can resolve the issue promptly.
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For any additional questions or assistance, please reach out to our customer service team at urbanfreaky@gmail.com or 01689660128. We're here to help!
